Clerical Officer job in Health Records Blackburn BB at East Lancashire Hospitals NHS Trust

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Employer - East Lancashire Hospitals NHS Trust
Job title - Clerical Officer
Job Description
We are looking for a highly motivated, flexible and dedicated staff member with a positive approach to join the Outpatient Department based at Burnley General Teaching Hospital.

You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a demanding work flow.

This is a very challenging and physical environmentwhich involves a lot of manual handling.

This is a full time position working 37.5 hours Monday to Friday

The candidate will work within the departmental shift patterns to cover the opening hours of the service, i.e. 8.00am – 8.00pm as and when required. This may also include working evenings and weekends.

Duties will include

Act as first point of contact for all patients and visitors to the Department, providing a comprehensive reception and clerical Service to patients, relatives, carers, consultants and their teams.
Prepare clinic case notes with specific attention to the data items required for commissioning purposes and data quality in line with the Trust’s Clinical Records Policy, ensuring that all appointment details are entered onto the Patient Administration System (PAS).
Booking in patients attending outpatient clinics and issuing return appointments as directed by the consultant/nursing staff prior to the patient leaving the Department.
Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.
Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.
Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.
Maintain the confidentiality of any information obtained regarding patients and be aware of Data Protection and Freedom of Information policy
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Job Location Health Records Blackburn BB
Date Posted 27 Aug 2020
Employer Email --No Email
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