Job Description
Overview Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in the UK and have a growing fleet of over 40,000 vehicles; from small cars to heavy goods vehicles, accessible minibuses, and many more besides.
As part of the Enterprise Rent-A-Car family, a business that has grown into the largest global mobility provider in the world with almost 2 million vehicles worldwide, our Flex-E-Rent team provides flexible rental solutions to businesses across the UK.
Enterprise promote a positive mental wellbeing. We have signed The Time to Change Employer Pledge and teamed up with Mental Health First Aid England to educate our employees. Here at Enterprise Flex-E-Rent we currently have four Mental Health First Aiders on hand to listen, guide and support our employees during their careers.
As part of our ongoing expansion, we have an exciting opportunity for a HGV Driver/Valeter to join our team in Teesside.
The successful candidate will predominantly be an on-site valeter but will also have some driving responsibilities. He/She will provide a high level of customer service while delivering and collecting a wide variety of vehicles for both customers and other branches. Our HGV Driver/Valeter's play an integral part in the success of our business as they are quite often the first and last point of contact for our customers. Valeting responsibilities mean you will consistently ensure that vehicle’s are prepared to a high standard so they are suitable and ready for hire.
The successful candidate will be contracted to 42hr per week and will be based at the following location: Enterprise Flex-E-Rent, Ross Road, Stockton on Tees, Cleveland, TS18 2NN Responsibilities
To clean and valet vehicles inside and out to an exceptionally high standard, ensuring outstanding customer satisfaction
Driving vehicles above 7.5 tonne
To deliver and collect a variety of vehicles in keeping with the category of your licence entitlement
To inspect all vehicles up on delivery and collection to ensure that any defects or damage is recorded, agreed and signed for by the customer, whilst maintaining a strong relationship with the customer
Where appropriate to identify any faults on the vehicles and report as necessary
To complete all necessary handover paperwork, such as rental check sheets etc ensuring that all details are correct and accurate
To take reasonable care of your own health and safety, and to take reasonable care not to put other people – fellow employees, members of the public – at risk by what you do or don’t do in the course of your work
To ensure that you comply with all reasonable requirements of ISO14001 and ISO9001 Qualifications
Full UK driving licence Category C+E
Full DQC/Driver CPC valid card
Digital Tacho Card
Qualified candidates must also possess the following skills/abilities:
Excellent customer service skills
Organisational skills
Punctual and reliable
Have a flexible and positive approach to work |