Responsible for the Release Management function within the area of Customer IT.
The job holder will be required to help support, update and refine the Release Management Strategy, policy and framework for the deployment of all application and infrastructure changes.
It will be the responsibility of the Release lead to ensure strong change governance is followed to avoid any business disruption when implementing change.
Managing the Release Management function, including leading and developing personnel and working with our IT partners
Acting as daily point of contact for Release Management and work with other departments of Customer
Manage the Integration Management function delivered by a third party
Evaluating new technologies/trends and recommending changes
Implementing the organisation's IT policies and procedures, including Release Management
Project/pipeline planning and ensure alignment to a defined release schedule
Driving continuous quality improvement for Release Management and related areas
Carrying out reporting and documentation by the organisation's standards, including key release management metrics
Risk assessment and management in relation to release and change deployment, including the development of cutover and roll back plans
Define and maintain a Forward Schedule of Release
Manage the Release Management governance framework including, Technical Review Board, Release Readiness Board and Post Release Review Boards
Define and implement an environment management policy to ensure effective change delivery
At least 5-7 years of experience within IT development and implementation.
Experience of core ITIL processes required
Proven track record of managing global change deployment and releases
Prior knowledge of Change & Release Management tools
Application Development & Management
IT Standards, Procedures, and Policies Formulation
Risk Analysis and Management
Effective leadership and management of IT staff
Excellent communications skills
Ability to multi-task at a high level
Strong analytical skills
Strong sense of ownership
Ability to deal with ambiguity
Strong interpersonal skills
Ability to take initiative and work independently
Ability to influence and persuade